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Our Process

Your building journey begins long before concrete is poured, wood is nailed together or your keys drop in your hand. Here at Richardson, we have the processes and people in place to ensure you receive the best guidance along the way.
How it All Works

Ensuring a Successful Journey

A lot of planning, coordination, and work goes into every single construction project – regardless of how big or small it is. Each step builds upon the previous step. That’s why it’s so important to choose a contractor that has the applicable experience and the commitment needed to do things the right way! With the Richardson Team, we make this process simple and easy for you every step of the way.
Project Conception
Clients can contact us directly at our office or via our website. Our team will then coordinate and set-up a meeting to review project details and how we can help. This is a key step as we strive to learn as much as possible about the vision for your project. We also thoroughly review our services, structure, pricing, and schedules. From this consultation; we're able to map out the appropriate next steps.
After the initial consultation and budgeting, we both decide if our team and approach are a good fit for each other. In this phase we enter into a “Pre-Construction Agreement” that locks us into a scheduled start date. This gives you the confidence of having the professionals in your corner, working toward a common goal. From here we can help with financing, surveying, and other preparations.
Design Services
Once our initial review of your project is complete, we may find that it’s necessary to include design services. We can be involved as much or as little in the project design as the client desires. We offer full-service design options in-house as well as utilize local partners. We want you to have confidence that your vision will be realized by our team, long before we ever start laying the foundation on your project.
Once your plans are finalized, we will move into the estimate phase. Before starting, we will review the client's desired finishes, material preferences, etc. Our estimates are itemized clearly, showing what is and isn't included so there are no surprises later.
Planning & Setting up for a successful build.
a. Develop cost estimate for material/ labor, 30-60 days prior to construction.
*With the market shifts being so unpredictable, this is a key factor to a successful partnership.
b. Secure financial resources for your construction project
c. HOA/ Review Boards
d. Survey lot & determine house placement
e. Submit required documents to city/county for permits
f. Intro to Selections
After all the planning leading up to this stage, this is where the real fun begins! As with every step of the process, communication between all parties is essential. Clients have direct access to our entire team during all phases of construction.
Engagement is Easy


Once Construction starts, each client is given access to their one stop, personal customer portal. Within BuilderTrend you will have access to all project related documents; drawings, estimates, contracts, etc. This tool also includes built-in communication tools so you can reach out directly to your Project Manager or the entire team. Easily follow jobsite progress, make selection decisions, or review quotes right in the app.
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Their construction crews were on time, friendly, professional and competent.  We highly recommend Richardson!
Michael & Teresa, 2023
The finished product turned out absolutely stunning.  It literally couldn’t have turned out more perfect!
Jason & Jacci M., 2023
We began building our home just as COVID struck. We had never built a home from the ground up and this one was literally on top of a mountain! The process went smoothly and moved along in a timely fashion. Chester and his crew were great to work with and easy to get in touch with, if needed. We love our house and it feels solidly built. No complaints!
Brenda & Bryn G, 2021
People always say building a home is terribly stressful but for us, you made the experience a true pleasure. From the very beginning of our project, it was obvious how much everyone cared about getting it right. We are so happy with our new home and pleased with everyone at your company.
Andy & Lisa W, 2020
The entire staff worked in a friendly and efficient manner. The entire process was quick, easy and an overall pleasant experience. No question went unanswered. They built the home of our dreams and we could not be happier.
Randy & Paige, 2019
Chester helped in choosing the best site on the mountain for the cabin. If something was not up to Chester's standards he would have the workers, do it over. I now have a beautiful well-built cabin. In fact, Richardson Construction has now built 3 cabins on our property for my sisters.
Debbi J, 2021
We chose Richardson due to their reputation in and around Blount County.  After meeting with Chester and his team, we knew it was the right choice.  Integrity and complete honesty are hallmarks found in every member of the Richardson team.
Debbi J, 2021