Your building journey begins long before concrete is poured, wood is nailed together or your keys drop in your hand. Here at Richardson, we have the processes and people in place to ensure you receive the best guidance along the way.
How it All Works
Ensuring a Successful Journey
A lot of planning, coordination, and work goes into every single construction project – regardless of how big or small it is. Each step builds upon the previous step. That’s why it’s so important to choose a contractor that has the applicable experience and the commitment needed to do things the right way! With the Richardson Team, we make this process simple and easy for you every step of the way.
How we build
Six steps from first call to finished build
Every Richardson project follows the same proven path, so you always know where you are and what comes next. Tap a step to explore it.
Once Construction starts, each client is given access to their one stop, personal customer portal. Within BuilderTrend you will have access to all project related documents; drawings, estimates, contracts, etc. This tool also includes built-in communication tools so you can reach out directly to your Project Manager or the entire team. Easily follow jobsite progress, make selection decisions, or review quotes right in the app.
Their construction crews were on time, friendly, professional and competent. We highly recommend Richardson!
Michael & Teresa
The finished product turned out absolutely stunning. It literally couldn’t have turned out more perfect!
Jason & Jacci M
Chester helped in choosing the best site on the mountain for the cabin. If something was not up to Chester's standards he would have the workers, do it over. I now have a beautiful well-built cabin. In fact, Richardson Construction has now built 3 cabins on our property for my sisters.
Debbi J
We began building our home just as COVID struck. We had never built a home from the ground up and this one was literally on top of a mountain! The process went smoothly and moved along in a timely fashion. Chester and his crew were great to work with and easy to get in touch with, if needed. We love our house and it feels solidly built. No complaints!
Brenda & Bryn G
People always say building a home is terribly stressful but for us, you made the experience a true pleasure. From the very beginning of our project, it was obvious how much everyone cared about getting it right. We are so happy with our new home and pleased with everyone at your company.
Andy & Lisa W
The entire staff worked in a friendly and efficient manner. The entire process was quick, easy and an overall pleasant experience. No question went unanswered. They built the home of our dreams and we could not be happier.
Randy & Paige
We chose Richardson due to their reputation in and around Blount County. After meeting with Chester and his team, we knew it was the right choice. Integrity and complete honesty are hallmarks found in every member of the Richardson team.
Debbi J
Frequently Asked Questions About Richardson Construction
If you are considering a custom home, renovation, or light commercial project in East Tennessee, these FAQs cover the questions we hear most often. Each answer is designed to give you quick clarity before you reach out.
What is Richardson Construction’s custom home building process?
Richardson Construction’s custom home building process starts with a project consultation, then moves into budgeting, a Guided Project Start Agreement, design services, estimating, pre-construction planning, permitting, and construction. Clients are guided through each phase before the home is built.
How do I start a custom home project with Richardson Construction?
To start a custom home project with Richardson Construction, clients contact the office or submit a request through the website. The team then schedules a meeting to review the project vision, services, pricing, schedule, and next steps.
What is Richardson Construction’s Guided Project Start Agreement?
Richardson Construction’s Guided Project Start Agreement, or GPS, is the phase after the initial consultation and budgeting. It helps lock in a scheduled start date and gives clients professional guidance with planning, financing, surveying, and other preparations before construction begins.
Does Richardson Construction help with custom home design?
Yes. Richardson Construction can help with custom home design through in-house design options and local design partners. The company can be involved as much or as little as the client wants, helping make sure the home design is clear before the foundation is started.
When does Richardson Construction provide a construction estimate?
Richardson Construction provides a construction estimate after the plans are finalized. Before estimating, the team reviews the client’s desired finishes, material preferences, and project details. Their estimates are itemized to show what is and is not included.
What happens during pre-construction with Richardson Construction?
During pre-construction, Richardson Construction prepares the project for a successful build. This can include developing the cost estimate, securing financial resources, reviewing HOA or review board requirements, surveying the lot, determining house placement, submitting permit documents, and starting selections.
Does Richardson Construction help with permits and lot planning?
Yes. Richardson Construction’s pre-construction process includes surveying the lot, determining house placement, and submitting required documents to the city or county for permits. This helps the project move into construction with fewer surprises.
How does Richardson Construction communicate during construction?
Richardson Construction gives clients direct access to the team during construction. The company also uses BuilderTrend, a customer portal where clients can view project documents, drawings, estimates, contracts, progress updates, selections, quotes, and communicate with the project manager or team.
What is BuilderTrend used for in Richardson Construction projects?
BuilderTrend is Richardson Construction’s client portal. Clients use it to access project documents, drawings, estimates, contracts, communication tools, jobsite progress updates, selection decisions, and quotes during construction.
Why is planning important in Richardson Construction’s building process?
Planning is important because every construction phase builds on the previous phase. Richardson Construction uses planning, coordination, budgeting, design review, estimating, permitting, and communication to help clients move through the building process with more confidence and fewer surprises.
Every Great Project Starts with the Right Partner.
Whether you're planning a renovation, tenant improvement, or new commercial construction, our team is ready to learn about your goals and help you determine the best path forward.
